Creativity Inc and Northcott join forces to provide more opportunities for customers

Creativity Inc and Northcott join forces to provide more opportunities for customers

Andy Cahill, Day Program Coordinator, Creativity Inc

Andy Cahill, Day Program Coordinator, Creativity Inc

Customers and staff from Creativity Incorporated (Creativity Inc) joined the Northcott family late last week.

The decision, which has been well received, was first announced to Creativity Inc’s customers and staff in late 2019 after Northcott agreed to acquire the provider to ensure customers would continue to receive services and supports well into the future.

While Northcott has now formally taken over management of the smaller Eastern Suburbs-based provider, operations and services are continuing as normal for Creativity Inc’s customers and staff.

An integration phase, which will see the two organisations become one, is expected to take 6-12 months. Creativity Inc will continue to trade under its own brand throughout this interim period.

Northcott’s CEO Kerry Stubbs said: “I’m very excited to welcome Creativity Inc’s customers and staff to the Northcott family. We are delighted to be able to ensure continuity of services for these customers and we are looking forward to working with Creativity Inc’s dedicated staff to provide more opportunities and greater access to services for the children and adults with disability they support.”

Ms Stubbs said the shared values between Creativity Inc and Northcott – in addition to commonalities in customer base and service approach – were key factors in the decision.

“Joining forces with Creativity Inc also presents an exciting opportunity for Northcott to expand its service offering to Sydney’s Eastern Suburbs. Creativity Inc is well respected in the area and has built strong relationships and programs in the community,” she said.

“We are thrilled to be able to continue Creativity Inc’s current services, while also being able to offer customers and their families access to additional services, such as Therapy and Housing.”

Andrew Cahill, Day Program Coordinator at Creativity Inc, has worked for the service provider for three years. He is excited to be joining a larger disability organisation.

“Merging with Northcott is a great opportunity for customers and their families. It will open up so many more avenues of services and support, as well as give them the stability and confidence that Northcott’s 90 years of experience and expertise brings,” Andrew said.

“For our staff, the merger means having access to a much broader support network, and having more opportunities to grow and develop skills and experience in disability and care.”

Northcott is a leading disability services provider with 90 years of experience supporting people with disability, including those with complex physical and behavioural support needs. Based in NSW and the ACT, Northcott provides services including Housing and Supported Independent Living, Everyday Life Skills, Therapy, Coordination of Supports, Respite and In-home and Community Support.

For more information about Northcott’s services, visit or call 1800 818 286.

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